Backchannel
I was relatively late in learning of the term “backchannel”. It describes a phenomena that I have been fumbling to explain to people as being *one* of several reasons for them to use instant messaging (IM) as a regular tool in the office. Whereas the term backchannel seems to be most often used to describe how tech conference attendees use IRC, Wikis and blogs to carry on parallel conversations and commentary during conference sessions, I have observed the phenomena in the office, in meetings and conference calls....